Policy
Shipping &
Returns
Shipping
Carrier
All orders ship via USPS. You will receive a tracking number by email when your order ships.
Processing Time
Orders are processed within 1–2 business days. During drops, processing may take up to 3 business days.
Delivery Estimates
| Destination | Estimate |
|---|---|
| Puerto Rico | 2–3 business days |
| US Mainland | 3–5 business days |
| US Territories | 3–7 business days |
| International | Currently unavailable |
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date. We'll work with USPS to resolve the issue.
Returns & Exchanges
Return Window
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
How to Return
- Email us at manytimes.info@gmail.com with your order number and reason for return.
- We'll respond within 2 business days with return instructions.
- Ship the item back at your expense. We recommend using a tracked service.
- Once received and inspected, we'll issue a refund or store credit within 5 business days.
Exchanges
Because our pieces are handmade in limited runs, we cannot guarantee an exchange for the same item or size. If you'd like a different item, return your original purchase for a refund and place a new order.
Non-Returnable Items
Sale items, final-sale items marked at checkout, and items that have been worn or washed are not eligible for return.
Defective Items
If you receive a defective item, contact us immediately. We'll make it right — replacement, refund, or credit. Photos help speed up the process.
Questions about your order?
Email manytimes.info@gmail.com